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Tim Whall
Timothy J. Whall
Chairman and Chief Executive Officer

I have worked at Protection 1 for 3 years.
My favorite thing about working at Protection 1 is the people.
My advice to potential applicants is if you do not truly enjoy helping customers, we are probably not a good fit.
Outside of P1, I enjoy staying active (running, biking, walking, paddle boarding, golfing, exercising in general), going to movies, reading and spending time with my family.
Tim’s Bio: Tim started in the security industry in high school while working for the family business, Whall Security, in Detroit, Michigan. Since then, Tim has held nearly every position from installer to call center operator, general manager, chief operating officer and CEO. Decades of experience span from his family-run security business to leading some of the largest security companies in the world, all while keeping his focus on the customer and ensuring their experience is second-to-none. Fun Fact: Tim is avid Michigan State fan and tries to make it to at least one MSU football and basketball game each year.
 
Dan Bresingham
Dan Bresingham
Executive Vice President and Chief Financial Officer

I have worked at Protection 1 for 3 years.
My favorite thing about working at Protection 1 is the sense of teamwork and accountability. At P1, we hold each other accountable to doing what is right for the customer and expect the leaders to proactively identify and resolve issues quickly. This is different than most companies where “Corporate” put handcuffs on employees to make decisions and get things done.
My advice to potential applicants is do everything you can to ensure 100% customer satisfaction all the time, since at P1, customer is King. There are no excuses for less than perfection for the customer.
Outside of P1, I enjoy working out, playing racquetball and watching my oldest son play football.
Dan’s Bio: Dan joined the security industry in 2004 when he was named Controller at HSM Security (now Stanley) and since then has served as CFO of Stanley Convergent Security Solutions. Prior to HSM, Dan held positions at Arthur Andersen and PwC and Universal Access. A graduate of the University of Illinois, Dan received his MBA from the University of Chicago and is a Certified Public Account and a Certified Internal Auditor. Fun Fact: During his time at U of I, Dan played on the varsity hockey team for four years and holds the single season and career record for penalty minutes.
 
Don Young
Donald Young
Chief Information Officer

I have worked at Protection 1 for 3 years.
My favorite thing about working at Protection 1 is the energy and passion that everyone gives each day in trying to do the right thing for our customers and each other.
My advice to potential applicants is be prepared to be challenged or don’t bother joining. We will expect your best and count on your discretionary effort every step of the way. The rewards of working for a company as successful as ours just begin to be measured in terms of compensation - you will learn from the best and develop business skills that will benefit you throughout your entire career.
Outside of P1, I enjoy spending time with my family doing almost anything.
Don’s Bio: Donald Young joined the alarm industry in 1988 after serving 4 years in the United States Air Force as a Computer Programmer Analyst with a Top Secret Clearance. He started with SecurityLink in November, 1988 and since then has worked for SAI, SecurityLink (again), and Stanley Tools and co-founded Alarm Security Group (ASG) and HSM (Honeywell Security Monitoring). His roles have included central station manager, operations and general management, corporate director, director of call center operations, VP of information technology and CIO.

In 2010 Donald accepted his current position as CIO of Protection 1 in charge of all call center operations, information technology and telecommunications. Donald received both an Associate Degree in Data Processing and a BS in Computer Science from the American Military University.

Donald has served on the Board of Directors for the Central Station Alarm Association (CSAA) for the past three years and is currently the President of the Partnership for Priority Video Alarm Response (PPVAR). Fun fact: Don has traveled to quite a few places in his lifetime but has yet to find any place that makes him happier than driving through the entrance of Disney World. The place has made his dreams come true ever since he visited it for the first time over 37 years ago and he’ll be retiring there as soon as humanly possible.
 
Jamie Haenggi
Jamie Haenggi
Chief Revenue Officer

I have worked at Protection 1 for 3 years.
My favorite thing about working at Protection 1 is how focused we are on the customer experience and continuous improvement. The pace is quick and the energy is high – it presents a great opportunity to continually advance your skills and knowledge, regardless of your level or experience. And of course, the people. Everyone really does care and works hard toward a common goal.
My advice to potential applicants is to know about the company before you interview. I am always surprised when a candidate comes to an interview not knowing a lot about the company. We are passionate about Protection 1 and we want to see that commitment to knowing us during the interview.
Outside of P1, I enjoy working on the farm with my family (we moved to Wichita, KS two years ago and recently started a hobby farm). It is very relaxing, a good work out and quality time together – lots of great conversations while brushing horses or cleaning out stalls!
Jamie’s Bio: Jamie has spent nearly 20 years in the security industry in a wide range of sales and marketing positions. She had the privilege to be the CMO at Vonage prior to coming back to the industry and joining the Protection 1 team. During her tenure at Protection 1, Jamie is proud to have represented the company in winning several SAMMY awards, Call Center Excellence Awards, Bulldog PR Awards, website and radio advertising awards. Fun Fact: Jamie loves to do cartwheels (even in heels)!
 
Bobby Dale
Bob Dale
Senior Vice President Sales

I have worked at Protection 1 for 3 years.
My favorite thing about working at Protection 1 is the team atmosphere – filled with energy and feels like family.
My advice to potential applicants is that hard work pays off and if you are successful, it’s because of you. If you’re not successful....it’s because of you. Be accountable and make a difference every day.
Outside of P1, I enjoy spending time with my family and following my son, Sean, in his pursuit of being a professional golfer.
Bob’s Bio: Dale most recently served as Senior Vice President of Commercial Sales at ADT. He began his career with ADT in 1983 as a Commercial Sales Representative and subsequently held several managerial positions, including national account manager, sales manager, general manager, and regional general manager. He earned his Bachelor of Science in Business Administration/Marketing from the University of Louisville. Bob is active in his community and was selected for the Peace Award, which is an annual award given by the Hubbard House, the primary Jacksonville, Fla., abused women’s shelter. He resides with his wife, Lisa, and children in Jacksonville, Fla.
 
Chris BenVau
Chris BenVau
Senior Vice President Enterprise Solutions

I have worked at Protection 1 for 1.5 years.
My favorite thing about working at Protection 1 is the people - both our employees and our clients. P1 is a mission focused service provider that helps our customers protect their property and personnel.
My advice to potential applicants is bring a passion for winning and exceeding customer expectations. At P1, we take the team approach and count on our colleagues to ensure we deliver the best customer experience.
Outside of P1, I enjoy sspending time with my family (proud husband and father of two), volunteering with youth athletics, following current events and technology.
Chris’ Bio: Originally from the west coast, Chris has been in the security industry for 21 years, holding executive and management positions with Honeywell, SecurityLink and ADT prior to joining the P1 Team in 2011. His background covers the sales spectrum, ranging from sales rep to his current role as Senior VP Enterprise Solutions, with experience in all channels including commercial sales, national accounts and integrated systems. Fun Fact: Chris’s resume also includes the role of child actor as he was featured in multiple TV and radio spots in the 70’s.
 
Jared Chappell
Jared Chappell
Residential Sales Leadership

I have worked at Protection 1 for 1 years.
My favorite thing about working at Protection 1 is
My advice to potential applicants is
Outside of P1, I enjoy
Jared’s Bio:
 
Gray Finney
Gray Finney
Senior Vice President, General Counsel & Secretary

I have worked at Protection 1 for 3 years.
Gray’s Bio: P. Gray Finney has more than 20 years of broad, progressive legal and business experience with global, industry-leading corporations. He possesses multiple degrees in law, accounting and finance. Prior to joining Protection 1, Finney served as senior vice president, General Counsel and Secretary of ADT Security Services, Inc. Finney has also served as senior lawyer at Ryder System, Inc. and regional manager of SimplexGrinnell LP’s Gulf Coast Region where he was responsible for SimplexGrinnell’s business operations in Georgia, Alabama and Louisiana. Early in his career, he was a senior tax specialist at KPMG LLP. Finney, a former member of the Central Station Alarm Association (CSAA) Board of Directors, is intimately familiar with the strategic and day-to-day legal and business issues that confront operators in the electronic security industry.
 
Steven Hopkins
Stephen Hopkins
Chief Technology Officer & Sr. VP Business Operations

I have worked at Protection 1 for 3 years.
My favorite thing about working at Protection 1 is high value for its services provided to its customers, and a work environment with great career growth opportunities all built on a solid financial backbone.
My advice to potential applicants is to be all about the customer experience.
Outside of P1, I enjoy I love the challenge and time outdoors, a chance to be with friends and find their true character. I also enjoy watching my five children reach for their dreams.
Stephen’s Bio: Stephen has more than 30 years of experience in the industry, in both U.S. and international markets working for some of the largest security companies in the world such as ADT, Counterforce, and Stanley Security. Throughout his career, Stephen gained extensive experience leading various projects from large systems integration, designing some of the world’s largest fire alarm systems to building many central stations to UL and NFPA standards, just to name a few. Having good mentors truly impacted his career, allowing him to advance and become a regional vice president at the age of 38. For the past three years, teamed up with a talented group of people led by CEO Tim Whall, Stephen is on a mission to build one of the most successful security companies in the world – P1.
 
Michael Keen
Michael Keen
Vice President Strategic Accounts and Commercial Sales

I have worked at Protection 1 for 2 years.
My favorite thing about working at Protection 1 is the people! P1 is filled with high energy talent that looks to drive performance every day that benefits our customers. It is infectious.
My advice to potential applicants is to prepare to be enthusiastically exhausted. You will work hard every day rewarded by the recognition of satisfied customers.
Outside of P1, I enjoy staying active and trying to live healthy, spending time with family, and traveling
Michael’s Bio: Upon graduating from Loras College, Michael started building a customer centered career in pharmaceuticals with jobs that included sales facing, training, management, and team leadership roles. He transferred industries to continue customer-centered roles in account management, training, public relations and channel leadership. During this time, Michael had many good times seeing the development of teammates, direct reports and breaking new sales goals and accomplishments along the way. He strongly believes that winning brings people together and creates a genuine environment of accountability and team work. Fun fact: Michael went skydiving with his Mom in 2012!
 
Robert Kerr
Robert Kerr, Jr
Regional Vice President

I have worked at Protection 1 for 9 years.
My favorite thing about working at Protection 1 is working with and learning from the best team of security professionals ever assembled. The pace is fast and the expectations are high but it is inspiring to be on this remarkable team. Everybody, top to bottom, cares about our customers and employees and that makes P1 a unique place to work.
My advice to potential applicants is do your research and ask a lot of questions. P1 has a transparent interview and selection process for all open positions and P1 leadership welcomes the chance to discuss roles and responsibilities with applicants. Many positions include a process that includes 3-4 separate interviews, so do not be shy!
Outside of P1, I enjoy spending time with my family and friends. Since we are still fairly new to the Chicagoland/Midwest area, my wife, sons and I like to take day-trips on weekends to see historical sites, visit a seasonal festival, or tour a museum or park. Downtown Chicago is a favorite and always worth a visit. Golf is a once-a-month treat, weather permitting!
Robert’s Bio: Born and raised in Southern California, Robert joined the security industry in 1992 with Wells Fargo Alarm. Between Wells Fargo, ADT and Protection 1, Robert has held positions in senior sales, sales management, general and now regional management and has won a sales, operations or leadership award in each role. Most recently as RVP, Robert earned President’s Circle recognition in 2012. Fun Fact: Robert married his wife, Julie, in Scotland at a castle near the ancestral Kerr clan home.
 
Chris Massaglia
Chris Massaglia
Regional Vice President

I have worked at Protection 1 for 4 years.
My favorite thing about working at Protection 1 is the unity and overall support that here the customer really does come first!
My advice to potential applicants is don’t think twice about making the jump as it’s guaranteed to be the best move professionally you will ever have the opportunity to exercise.
Outside of P1, I enjoy staying physically fit and participating in most any and all outdoor activities.

 
Jim Metz
Jim Metz
Regional Vice President

I have worked at Protection 1 for 1.5 years.
My favorite thing about working at Protection 1 is that we are a strong team with great confidence who work together to take care of our customers. Every employee is important and all employees have the opportunity to supply their input and help improve our processes.
My advice to potential applicants is to take advantage of every opportunity that arises in front of you. Don’t let one minute go by without giving your best because when your name is called, you need to be ready for the promotion.
Outside of P1, I enjoy home improvement projects where I can see my creative thoughts come to a finished product. These projects also are outdoor projects that turn into yard work as well. Any outdoor project is time well spent with my wife. Lastly, I enjoy swimming laps in our pool.
Jim’s Bio: Jim graduated from North Dakota State University with a degree in Business Administration. His first corporate management role was with Radio Shack, a company he worked at for 11 years and earned many sales awards, as well as top store manager of his district. He went on to work for Riddles Jewelry as a regional manager and then joined the security industry with Per Mar Security Services. Jim was hired as the District Manager of the Phoenix branch and, in less than a year, moved up to be the Regional Vice President of the North Region. Fun fact: After a successful day of pheasant hunting, Jim and his friends ended up on the Buttes of the Missouri River in North Dakota where they found themselves rattle snake hunting. One, 60” Prairie Rattler was pulled out of the den and successfully contained in a five gallon bucket. The snake was taken to a taxidermist and professionally mounted in a glass – oak case, which is displayed in Jim’s home office.
 
Ed Rickard
William “Ed” Rickard
Regional Vice President

I have worked at Protection 1 for 21 years.
My favorite thing about working at Protection 1 is to bring your A game to the team you are going to join.
My advice to potential applicants is to take advantage of every opportunity that arises in front of you. Don’t let one minute go by without giving your best because when your name is called, you need to be ready for the promotion.
Outside of P1, I enjoy cycling and surfing.
Ed’s Bio: Ed Rickard has been in the security business and P1 for 20 years, holding various roles including technician, operations manager and his current role of Regional Vice President in the West Region. He has been happily married to his high school sweetheart for 32 years and they are the proud parents of two daughters. Fun Fact: Ed is an avid cycler and has completed multiple century races.
 
Richard Rot
Richard Rot
Senior Vice President Corporate Services

I have worked at Protection 1 for 2 years.
My favorite thing about working at Protection 1 is is the way that everybody cares about everybody else and is willing to help out. It doesn’t matter who you call or what you ask for, there’s always a willingness to help each other out to do what’s right for the customer.
My advice to potential applicants is to be prepared to help. It’s the greatest place to work because of the attitudes of the teammates here at P1. First and foremost, take care of the customer. If you aren’t willing to be a servant of customer service, P1 is not a good fit.
Outside of P1, I enjoy spending time with my family.
Richard’s Bio: Rich joined the security industry in 2006, after owning his own fitness company for almost two decades. He started as a commercial security consultant at Stanley Security Solutions and quickly moved up the ranks to district sales manager, director commercial sales and vice president of sales. In his short time at P1, he has had leadership roles with various departments and is currently focused on corporate services with the motto “we own the facilitation to great customer service.” Fun Fact: Rich will be a first-time grandfather in April, 2014.
 
 Betsy Scott
Betsy Scott
Vice President Organizational Development

I have worked at Protection 1 for 25 years.
My favorite thing about working at Protection 1 is the people. The employees here at P1 really care about the customer and each other. We are focused on a team effort and we do what we can to help each other be successful.
My advice to potential applicants is that if you want to work in a fast paced progressive work environment that is focused on providing a great customer experience, then P1 is the place to work. We encourage continuous learning and provide a learning management system that provides over 150 training courses that can be taken from home. We also are focused on helping employees enjoy a full life through good health, mind and spirit.
Outside of P1, I enjoy running – I competed for 10 years or so but now just run for fun with my running partner of 21 years. I like to play golf with my husband and sons. I like to be outdoors in general. I also serve on a board related to stopping abuse against women (rape, etc.). I serve at our local soup kitchen and make food for funerals through my church.
Betsy’s Bio: Betsy graduated from Kansas State University in 1986 with a degree in finance. She has been with the company for 25 years and assisted in the implementation systems creating P1 into a national player. Among her many contributions, Betsy played an integral part in creating and implementing the Management Trainee program at P1, and has had eight employees graduate into front line supervisor positions. Fun Fact: In her free time, Betsy enjoys fishing for salmon and trout in cold lakes and rivers, mainly in the Northwest.
 
Paul Straten
Paul Straten
Senior Vice President Field Operations

I have worked at Protection 1 for 13 years.
My favorite thing about working at Protection 1 is the genuine passion our employees have in their job roles. They have a tremendous sense of “just get it done” when it comes to field delivery and creating a great customer experience.
My advice to potential applicants is to always interview the company you are going to work for to insure you share the same goals, ideals, and beliefs that they do about the company mission. Set real expectations about what impact you believe you can contribute and then ask what will it take for you to be successful and happy in that role.
Outside of P1, I enjoy spending quality time with my family.
Paul’s Bio: Paul graduated with a Bachelor’s of Business Administration and Accounting from the University of Texas at Arlington. As an industry veteran of 37 years, Paul held various positions ranging from installer and service tech to Senior Vice President of Field Operation. Due to his stellar performance, Paul was named general manager of the year three years in a row at National Guardian Security, and RVP of the year for two years in a row. He and his wife of 26 years have one child. Aside from work, Paul enjoys outdoor sports, especially stand up paddle boarding. Fun Fact: Paul owns one of the largest guitar collections of a non-player.
 
Tony Wilson
Tony Wilson
President, Criticom Monitoring Services (CMS)

I have worked at Protection 1 for 24 years.
My favorite thing about working at Protection 1 is the autonomy – I’m held accountable for running the business (taking care of customers, employees and profits), but I’m given the full support, authority, and responsibility to do so.
My advice to potential applicants is to start with an open mind, knowing that anything is possible for you (and your career) at Protection 1 as long as you put forth the time, effort, and energy. Focus on the customer(s), your employees and being a team player. Get ready for a great ride…
Outside of P1, I enjoy doing things with my family and I really like the outdoors – fishing, boating, hiking, and even yard work. It’s great when we all spend time together outside as a family.
Tony’s Bio: Tony is President of Criticom Monitoring Services (CMS). CMS, established in 1984, serves more than 3,800 security companies and 800,000 customers. As one of the original founders of CMS, Wilson has worked in all areas of the company, serving in many roles before being named President in 1991. Tony received his bachelors of business administration, with a major in finance, from Stetson University in DeLand, Florida. Fun Fact: Tony’s first (somewhat short) career was in real estate. He began developing property into subdivisions and building houses when he was a sophomore in college. He’s done everything from painting fences to hiring (and firing) subcontractors to selling property and Tony still holds a Florida Broker’s License.
 
Steven Zolman
Steven Zolman
Residential Sales Leadership

I have worked at Protection 1 for 1 years.
My favorite thing about working at Protection 1 is the people and an amazing sense of team.
My advice to potential applicants is to come ready to push your boundaries and improve. You may start out in one job and find yourself doing something totally different.
Outside of P1, I enjoy being with my wife and five kids. As a family, we like to camp, fish and hunt. We also love to snow ski.
Steven’s Bio: Steve attended Ricks College and Brigham Young University. Prior to working for P1, he worked for SafeHome security in 1999 and was the top producing manager out of three offices. The following year, Steve started Pinnacle Security where he primarily worked with sales management to hire, recruit and grow the company. Fun facts: Growing up, Steve once worked all summer on a commercial Halibut boat during his senior year of high school in Alaska. He was also a wild land firefighter who managed to milk 180 cows before school while attending Ricks College. This helped him make a little money and get free milk.
 
Paul Bauer
Paul Bauer
Operations Manager

I have worked at Protection 1 for 3 years.
My favorite thing about working at Protection 1 is working with my coworkers.
My advice to potential applicants is to have an open mind and learn as much as you can.
Outside of P1, I enjoy being on a beach somewhere, being outdoors, playing basketball, and being with my kids.
Paul’s Bio: Paul’s background includes over 15 years of facilities management prior to moving to Utah and focusing on land development. Before P1, he spent three years working with card access and CCTV and now handles all areas of operations for our Salt Lake City branch. In 2012, Paul was named a President’s Circle winner for being the Top Operations Supervisor for the West Region. In his spare time, he loves to cook and considers himself an adrenaline junkie. As he says, “It’s all about the WOW factor.”
 
Shane Dare
Shane Dare
Service Technician II

I have worked at Protection 1 for 1 years.
My favorite thing about working at Protection 1 is is the fact that every day is something new and I am constantly learning.
My advice to potential applicants is come to work with the interest and willingness to learn something new every day.
Outside of P1, I enjoy fishing, golfing and bowling.
Shane’s Bio: Shane’s career path has taken him across fields that require him to battle the elements and he wouldn’t have it any other way. Prior to P1, he worked in construction and is now one of the top technicians at Protection 1 (literally – he was voted #1 Tech in the west for 2012). Shane works extremely hard to build relationships with all of his customers on a daily basis and loves the satisfaction he gets when he sees a customer smile and knows that he did everything he could to make that person have a little peace of mind. Shane also calims that “that fun part about this career is all the new equipment that rolls out all the time which is the perfect opportunity to gain more and more knowledge in the industry.
 
Stacie Dauffenbach
Stacie Dauffenbach
Manager of Creative Services and Design

I have worked at Protection 1 for 1 years.
My favorite thing about working at Protection 1 is the culture and the excitement! There is always something awesome happening at P1 such as an internal incentive program or a new campaign launch to customers. There is never a dull moment and there is always love in the air!
My advice to potential applicants is to come prepared. Always do a little research on the companies you are interested in working for. Knowing that we are the nation’s premier full service security provider and also won SDM’s 2012 Dealer of the Year would help make you stand out among the rest.
Outside of P1, I enjoy spending time with my husband and our dogs, personalizing my Android devices and staying up to date in the latest and greatest technology.
Stacie’s Bio: Stacie has been in the security industry for 12 years working in customer service, accounts receivable, data analysis, account acquisitions, internal auditing and retention. Stacie found her “dream job” when she joined the P1 team in July of 2012 and since then, has made an impact on P1’s brand awareness and its social media presence. Fun Fact: Stacie stays involved in the Android world by serving on the planning committee of the Big Android BBQ, an annual event held in October with over 1,000 Android enthusiasts.
 
Amy Delgado
Amy Delgado
Customer Service & Monitoring Rep III

I have worked at Protection 1 for 3 years.
My favorite thing about working at Protection 1 is feeling appreciated and valuable to the company and my team. I also love our brand and what we do for our customers every day.
My advice to potential applicants is to take advantage of all the amazing opportunities you will have here and the sky is the limit for your career with P1.
Outside of P1, I enjoy spending time with my husband and son. We go to movies, have family bike rides and play games.
Amy’s Bio: Originally from Florida, Amy can claim that she has been alligator hunting, frog gigging and shrimping. Amy used to be a manager at a retail store but brought her ability to give outstanding customer service to the P1 family and since then has won several department awards and a national award that included a once in a lifetime trip to Mexico. Amy has a 6 year-old son and a wonderful supportive husband, both of whom make her life complete.
 
Mario J. Escobar
Mario J. Escobar
Residential Security Consultant

I have worked at Protection 1 for 7 years.
My favorite thing about working at Protection 1 is that Every 1 Counts.
My advice to potential applicants is that the sky is the limit to hit #1.
Outside of P1, I enjoy family time.
Mario’s Bio: An industry veteran, Mario started off his career by winning the Rookie of the Year award at Westec Security and since then, has received numerous sales awards that include the Centurion Award from Westec/ADT, Club 1 and President’s Circle from P1. Mario enjoys going to sport venues, traveling with his family and protecting customers with P1’s services.
 
Michelle M. Gerzon
Michelle M. Gerzon
Branch Administrator

I have worked at Protection 1 for 18 years.
My favorite thing about working at Protection 1 is hard to choose – there are so many! I believe in the product and services that Protection 1 provides to our customers so there is a feeling of pride in coming to work every day. The company promotes customer satisfaction and strives to make a difference in our industry so I enjoy being a part of something bigger and better. It’s an exciting environment to be in! The company keeps the employees involved in new initiatives, in our successes as a company and manages business daily – pushing us all to make the difference individually and as a Team. Intense energy from our Executive Team is contagious throughout the company and really motivates me to be the best I can be.
My advice to potential applicants is that Protection 1 is the best choice you will make! There are many avenues you can take in your career with Protection 1 and we provide the tools to get you where you want to go. If you have the determination and passion to make a difference for yourself and others, this is the place to be!
Outside of P1, I enjoy spending time with family and friends, visiting national parks and monuments, spending time in the mountains, reading, watching old movies, enjoying a good cup of coffee and pots of tea with tea experts – my daughters!
Michelle’s Bio: Michelle is a Chicago native but has lived in New Mexico since 1983. She received her Associates Degree in Paralegal Studies in 1991 and enjoys volunteering, particularly with the Habitat for Humanity, as it allows her to meet people from all walks of life. Michelle was a recipient of the President’s Circle Award 2012 from Protection 1 for her work with local key account customers in identifying and resolving challenges to strengthen our business partnerships. Michelle enjoys going really fast on motorcycles, ATV’s and scooters but “limits her access to such fun for her own good.”
 
Todd Johnson
Todd Johnson
Branch Sales Manager

I have worked at Protection 1 for 2 years.
My favorite thing about working at Protection 1 is the relentless focus on customer service. No one does it better!
My advice to potential applicants is to jump in with both feet. We have many seasoned employees that can help you learn the ropes and the chance to advance and succeed is here for the taking!
Outside of P1, I enjoy watching sports and playing golf. I have many civic interests that keep me busy. I also do color commentary on High School Football radio broadcasts.
Todd’s Bio: A graduate of Wichita State University (BBA), Todd has lived in Wichita for 40 years and spent most of his career in radio prior to joining P1. Todd did everything from selling advertising, concert promotions, being a member of the top rated morning drive radio show in Wichita for 15 years and finally, general manager of a sports/ news talk radio group. Todd was also at the Wichita Eagle (Newspaper) as a sales manager for 4 years. Todd is also very active in the Wichita community as he is on the Board of Directors for Wichita Festivals Inc, a member of the Wichita Wagonmasters, a member of the Wichita River Festival Operations Committee and is active in many political groups. In 2013, Todd was selected as the Admiral Windwagon Smith XL for the Wichita River Festival, a very prestigious honor in Wichita. Todd and his wife love animals and have 3 English Bulldogs, a mustached parakeet and an African Grey.
 
Madhavi Lee
Madhavi Lee
Monitoring Supervisor

I have worked at Protection 1 for 11 years.
My favorite thing about working at Protection 1 are the people I work with, our P1 culture and what we do every day to provide the BEST service for our customers.
My advice to potential applicants is that if you are efficient, you have problem solving skills and you will strive to find better ways to serve customers while leading others by example, then Protection 1 is the place for you.
Outside of P1, I enjoy spending time with my family, traveling and reading
Madhavi’s Bio: Madhavi was born and raised in India and had already earned a master’s degree in social work by the time she came to the United States to continue her education. She studied first at Fort Hays State University before completing her Master’s in Business Administration from the University of Central Oklahoma. Madhavi was an experienced call center manager when she joined the P1 family in 2002. In her role as supervisor, she values working with her team as well as several project teams in the Monitoring department. Her hard work paid off and she is most proud of being a member of the P1 President’s Circle. She and her husband Robert have two children, Nivin and Maya. If you ever get the chance, ask her about when she arrived in America for the first time.
 
Kevin Lloyd
Kevin Lloyd
General Manager

I have worked at Protection 1 for 2 years.
My favorite thing about working at Protection 1 is is the friendly competition between branches in the branch rankings and metrics.
My advice to potential applicants is to be prepared to work at a fast pace but in an environment that 100% supports customer service.
Outside of P1, I enjoy coaching soccer.
Kevin’s Bio: Kevin has been a general manager for a combined 17 years in the cable and alarm Industries and holds a Bachelor of Science degree in Psychology. Kevin was the recipient of the North Central Region Leadership Award during his cable tenure as the outstanding leader in that region and was able to earn President’s Circle with Protection 1 by leading his branch to the a 2nd place finish in the branch rankings. Kevin thoroughly enjoys coaching soccer and his career record currently sits at 299 games coached.
 
Joe Sanchez
Joe Sanchez
SVP Customer Operations

I have worked at Protection 1 for 23 years.
My favorite thing about working at Protection 1 is the great people I work with every day and the commitment we have in providing a world class customer experience.
My advice to potential applicants is to work hard and you will get a return on your investment.
Outside of P1, I enjoy downtime with family and enjoying what DFW has to offer - sports, theater and the many golf courses in the surrounding area.
Joe’s Bio: Joe joined the P1 family in 1990 after a rewarding 12 year career in the USAF. He enjoys being around aircraft and “honestly had no intention of working in the security industry” but we’re glad he ended up here. Joe’s path at P1 started as an installer and he quickly moved to technical support, customer service, monitoring, dealer group and now the National Accounts Operations Center (NAOC). Joe enjoys working with our customers and the employees of P1 all working together to achieve common goals. He brags that “not many companies offer this or have the passion to do what it takes to truly be #1 which is my #1 reason for being here”. For those lucky to work with Joe, they quickly find out that he’s very much a morning person and wakes up energized and happy to start his day!
 
Scott Straight
Scott Straight
National Account Manager

I have worked at Protection 1 for 9 years.
My favorite thing about working at Protection 1 is the teamwork and camaraderie.
My advice to potential applicants is to approach Protection 1 as a Career and not a job. Growth is up to you - BRING IT!!!
Outside of P1, I enjoy spending time with family and playing sports. Then spending more time with family.
Scott’s Bio: Scott grew up in Michigan and graduated from Eastern Michigan University. After college, Scott spent 16 years working in property management prior to joining the security industry. Scott has won a number of business and sporting awards including “Who’s Who in Atlanta,” the President’s Circle Award for being a top performing National Account Manager at P1 and a number of awards for basketball, golf, baseball and even doubles ping pong. Scott is a closet iPad junkie and “loves his children more than life itself.”
 
Barry Unger
Barry Unger
Branch Administrator & Service Coordinator

I have worked at Protection 1 for 3.5 years.
My favorite thing about working at Protection 1 is that the job is constantly learning and evolving. LISTEN and do the very best that you can do.
My advice to potential applicants is to approach Protection 1 as a Career and not a job. Growth is up to you - BRING IT!!!
Outside of P1, I enjoy computer games, swimming, working out, reading, horseback riding, my dog and 5 cats.
Barry’s Bio: A native New Yorker transplanted to Florida, Barry is an industry veteran having worked as an installer, service coordinator, service manager, warehouse manager and operations manager prior to his current role. Barry has received awards for employee of the quarter/month, top 10% of management employees, district employee of the year and President’s Circle. Prior to P1, the last job he truly enjoyed was working for NY Telephone but after 20 years, he FULLY enjoys and embraces his job and co-workers. Barry is also an avid traveler and has travelled to Greece, Spain, France, Germany, and Italy.
 
 Madolyn Wagner
Madolyn Wagner
Marketing Director

I have worked at Protection 1 for 5 years.
My favorite thing about working at Protection 1 is the positivity! It sounds kind of hokey to say it but it really is a “happy” place to work. I spend a lot of time in the Lawrence, KS office and the Wichita, KS Call Center. I’ve also spent time in our newest office in Orem, UT and there is the same positive vibe in all three places (with subtle differences)…which tells me the culture of positivity has permeated the organization completely, no matter what part of the country you work in.
My advice to potential applicants is to be flexible! Don’t box yourself in with a narrow view of jobs you’d be interested in. If you can get into a growing positive company, you can always move around or into a different role down the road. A company’s culture matters so if you can get into a company that shares your values, you should go far!
Outside of P1, I enjoy reading on my Nook (and read, on average, a book a week, sometimes more). Lately, I’ve been getting into the GoodReads website (a colleague and fellow book lover introduced me to this site). I love interior design and fashion! I enjoy visiting a lot of interior design and fashion blogs on a regular basis, especially http://chinoiseriechic.blogspot.com/.
Madolyn’s Bio: Prior to P1, Madolyn worked in marketing for the corporate offices of YRCW and H&R Block in Kansas City and has been a part of P1 for the past five years. In her role, Madolyn works with all of the departments across the country and considers every project she works on to be “an opportunity to learn more about each department, the people that work in those departments and what they do on a daily basis.” Madolyn has been instrumental in a number of marketing initiatives including the rebranding of Protection 1, affiliate partnerships and our new Customer Referral Program. Fun Fact: Madolyn has recently started tweeting and is really enjoying it! She claims that she still doesn’t tweet as much as her niece, but she’s starting to think more about how she can share what is happening in her life via social media. Better late than never…LOL!
 
Shari Wilson
Shari Wilson
Customer Operations Director

I have worked at Protection 1 for 30 years.
My favorite thing about working at Protection 1 is definitely the passion of our people in taking care of our customers! I love how the Protection 1 team ALWAYS works together to accomplish anything that will improve the service we provide our customers. Our employees have very strong work ethics and are the most customer focused team I have ever encountered whether professionally or personally. Protection 1 is the “best” it ever has been and it is solely based on the commitment and dedication that our team members display day in and day out.
My advice to potential applicants is to do yourself a favor and bloom where you’re planted. Make your career your own and say “yes!” to every opportunity. Be willing to jump in with both feet. Be brave and volunteer for projects and initiatives that may take you out of your comfort zone. These will be great learning experiences that you will tap into in years to come.
Outside of P1, I enjoy exploring new places and doing new things. Whether that involves hiking in the woods to find a waterfall or going off the beaten track to see the largest ball of twine - I enjoy seeking out a new adventure! I also have two super grandkids that I enjoy every moment I can spend with; although they live 100 miles away, we are able to have good quality time together 1-2 times a month and I love making memories with them each time we see them!
Shari’s Bio: Shari has been active in the security industry and P1 for 30 years (she worked for the company that P1 acquired at the very beginning) and is very familiar with helping businesses grow, having helped local cable companies chart a course into the security sector and then seeing those businesses grow through acquisitions and commitments to solid customer service. During her career, Shari has been involved with virtually every facet of the security business from monitoring and customer service to more technical aspects such as data mapping for customer database software upgrades. Shari calls her 2012 President’s Circle award for Leadership and Contribution the highlight of her career. Outside of work, she is most proud of her daring and sometimes quirky adventures, doing everything from zip lining and river rafting to adding string to the world’s largest ball of twine. Every experience for her is a story to tell and look back on for years to come.
 
Jennifer Yates
Jennifer Yates
Monitoring Representative IV

I have worked at Protection 1 for 13.5 years.
My favorite thing about working at Protection 1 is knowing that I am able to help others.
My advice to potential applicants is to be open to change, stay positive and strive to do your best.
Outside of P1, I enjoy working on upgrading my house and yard. I also love to travel to the Caribbean with my kids.
Jennifer’s Bio: Jennifer has won awards for being a positive influence, excellence in customer service, outstanding accuracy, monitoring rep of the year and perfect attendance (she currently stands at 60 straight months!). Jennifer has been married for 15 years and has three children aged 21 to 9. Thanks to being the 2013 Monitoring Rep of the Year, Jennifer attended the President’s Circle trip and fulfilled her dream of swimming with dolphins.